"An excellent site, with good navigation and a common sense approach.
It is nice that I can get a firm quote, without having to actually
commit to the rental agreement. Prices are very reasonable compared
to other 'well known' rental companies."
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"Thank you for sending me the confirmation on time and as promised
(within 24 hrs) in your on-line booking details. I do a lot of travel
and use car rentals most of the time. However, it is my first time
to use this on-line (web) booking for a car rental and it refreshingly
easy and simple. No hassles and you get what you see and all details
are clear. I look forward to a comfortable drive as well. Good web
design."
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"Thank you for confirming my reservation and for your efficient
and effective service. With regards to your Website: I found it very
easy to use and even though I am an experienced Internet user I noted
that you included clear and easily understood tips for the less experienced.
Also I feel that the layout and language used in your instructions
would be easy to follow by persons less proficient in the English
language."
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"Having visited Hertz, Alamo and a number of the "better
known" rental companies before arriving at Woods I must say that
I was most impressed by your Website and in fact this (and the quality
of your vehicles) was a deciding factor."
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"Thank you for your quick and personal reply. As regarding your
query about the website it seemed to be the best one of the kind available.
Being able to get immediate and clear feedback about the prices and
what is included in them was a great advantage. Other sites were more
complicated and many didn´t offer on-line quotations."
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"It's a pleasure to respond to your request for feedback on the
Website - this is one of the best and easiest to use sites I've so
far visited. There are too few companies in the UK using the Web properly
and I was delighted to be able to reserve a car in this way. The speed
of response (both in giving the price quote and confirming the reservation)
is excellent and your e-mail (below) provides the "personal touch".
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"Excellent! I am somewhat predisposed to hire from Woods, having
been a customer, on and off, for some fifteen years, and always satisfied
with Woods' service. But price and ease of obtaining up-to-date, unambiguous
quotes are important, too. I tried about a half dozen firms offering
UK car hire and having presence on the web. Woods is by far the easiest
to use, easiest to understand. I like being able to obtain quotes
for several "what if" scenarios without taking an agent's
time on a protracted phone call."
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"Thank you for your confirmation of our car rental with you.
I also wish to reconfirm that we will be in Manchester next Monday
evening August 19th at 5.35 pm. We look forward to doing business
with your company. In response to your request about your web site,
I am much impressed. It is very easy to use and the answers come back
very quickly. Apart from that you were the only car hire firm I could
find that would take bookings direct over the internet!!"
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